This Privacy Policy explains what information we collect, how we use it, and the choices you have.
This Privacy Policy describes how iSync Technologies Co., Ltd. (“we”, “us”, or “our”) handles information in connection with the PhoneEraser website and software. By using our website or software, you agree to the practices described here.
We collect only the information needed to provide our products and support:
Payments may be processed by one of our enabled third-party payment providers, such as Paddle, PayPal, or Stripe, depending on the payment method selected at checkout and regional availability. The website does not store complete card numbers, security codes, or payment account passwords. We retain order records such as external order identifiers, amount, currency, and payment status.
PhoneEraser is designed to perform supported device operations through the installed desktop software. The desktop software operates on a device you connect to your own computer; this website does not receive the contents of the data erased on your device.
We retain order and support records for as long as necessary to fulfill the purposes described in this policy, to comply with legal, accounting, or reporting obligations, and to resolve disputes.
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may process and store information in countries other than the one in which you reside. Where required, we take steps to ensure appropriate safeguards for such transfers.
Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at support@isynccreate.com.
Our products are not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us so we can address it.
We rely on third-party service providers, such as Paddle, PayPal, or Stripe for payments and an email provider for transactional messages. Their handling of data is governed by their own privacy policies.
We may update this Privacy Policy from time to time. The “Last Updated” date above indicates when it was last revised. Material changes will be reflected on this page.
Questions about this policy? Contact iSync Technologies Co., Ltd. at support@isynccreate.com. Registered address: Room 5120, Building W1-A, Gaoxin Industrial Village, No. 034 Gaoxin South 4th Road, Gaoxin Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China.